|
TacitLogic's Knowledge Engineers meet with our client's
for something we call eProcess Engineering. eProcess Engineering
is a four step approach that brings the TacitLogic model
to bear on client service problem.
- Process Mapping - Developing a detailed visual map
of the existing process.
- Roles & Views - Identifying individual's who will
require access and defining the views they will use
to access information.
- Data Points & Logical Routes - Establishing input
and output variables for each step in the process and
charting logical paths that lead to each outcome.
- Storyboarding - Creating a visual tour of the proposed
TacitLogic Advisor.
The results of an eProcess Engineering session will include
everything our production team needs to build a TacitLogic
Advisor for the client. eProcess Engineering facilitates
a 'meeting of the minds', allowing TacitLogic to effectively
negotiate production terms and parameters with the client.
Clients that retain TacitLogic will be serviced by the
same Knowledge Engineer for the life of their Advisor.
TacitLogic Advisors, by definition will evolve over time.
Our Knowledge Engineers will work with their clients on
changes and updates to their Advisor system, new additions
or features to enhance service. Our Engineers will also
work to keep our clients informed of the latest innovations
and helps them to incorporate and leverage those innovations.
|
